{"id":54665,"date":"2025-12-28T19:55:50","date_gmt":"2025-12-28T19:55:50","guid":{"rendered":"https:\/\/mongwithessa.com\/?page_id=54665"},"modified":"2025-12-28T20:01:31","modified_gmt":"2025-12-28T20:01:31","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/mongwithessa.com\/?page_id=54665","title":{"rendered":"Delivery Information"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"54665\" class=\"elementor elementor-54665\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bf2462 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bf2462\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1df1b17\" data-id=\"1df1b17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ddfa39 elementor-widget elementor-widget-heading\" data-id=\"1ddfa39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-812a9a3 elementor-widget elementor-widget-text-editor\" data-id=\"812a9a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt <strong>Mongwi Thessa<\/strong>, we work with trusted carriers to deliver your orders safely and efficiently.\n\n<strong>Order Processing<\/strong>\n\nOrders are processed within <strong>2\u20134 business days<\/strong> (excluding weekends and statutory holidays).\nOnce your order has been processed, you will receive a shipping confirmation email with tracking information.\n\nProcessing times may be slightly longer during peak periods, promotions, or product launches.\n\n<strong>Shipping Carriers<\/strong>\n\nWe ship orders using the following carriers:\n<ul>\n \t<li><strong>Canada Post<\/strong> for standard delivery<\/li>\n \t<li><strong>FedEx or UPS<\/strong> for express delivery options<\/li>\n<\/ul>\nThe carrier used will be shown at checkout and in your shipping confirmation email.\n\n<strong>Estimated Delivery Times<\/strong>\n\nDelivery times begin once your order has been shipped and are estimates only.\n\n<strong>Standard Delivery (Canada Post)<\/strong>\n<ul>\n \t<li><strong>Atlantic Canada:<\/strong> approximately <strong>2\u20135 business days<\/strong><\/li>\n \t<li><strong>Other Canadian provinces:<\/strong> approximately <strong>3\u20137 business days<\/strong><\/li>\n<\/ul>\n<strong>Express Delivery (FedEx or UPS)<\/strong>\n<ul>\n \t<li><strong>Major urban centres:<\/strong> approximately <strong>1\u20133 business days<\/strong><\/li>\n \t<li><strong>Remote or rural areas:<\/strong> delivery times may vary<\/li>\n<\/ul>\nDelivery timelines are subject to carrier service standards and may be affected by weather, volume, or other factors beyond our control.\n\n<strong>Shipping Rates<\/strong>\n\nShipping costs are calculated at checkout based on your delivery address, selected shipping method, and order size.\nApplicable taxes are displayed before payment is completed.\n\n<strong>Tracking Your Order<\/strong>\n\nOnce your order ships, you will receive a tracking number by email.\nPlease allow up to <strong>24 hours<\/strong> for tracking updates to appear in the carrier\u2019s system.\n\n<strong>Delivery Delays<\/strong>\n\nMongwi Thessa is not responsible for delays caused by:\n<ul>\n \t<li>Carrier service disruptions<\/li>\n \t<li>Weather conditions<\/li>\n \t<li>Incomplete or incorrect shipping information provided at checkout<\/li>\n<\/ul>\n<strong>Undeliverable or Returned Packages<\/strong>\n\nIf a package is returned to us due to an incorrect address or unsuccessful delivery attempt, additional shipping fees may apply before reshipment.\n\n<strong>Lost or Missing Packages<\/strong>\n\nIf your package has not arrived within the estimated delivery window, please contact us at <strong>mongwi.thessa@gmail.com<\/strong>.\nWe will work with the carrier to investigate and assist where possible.\n\n<strong>Questions<\/strong>\n\nFor delivery-related questions, contact us at:\n\ud83d\udce7: <a href=\"mailto:mongwi.thessa@gmail.com\"><strong>mongwi.thessa@gmail.com<\/strong><\/a><strong>.\n\ud83d\udcde: <a href=\"tel:+1 705 921 5524\">+1 705 921 5524<\/a><\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery Information At Mongwi Thessa, we work with trusted carriers to deliver your orders safely and efficiently. Order Processing Orders are processed within 2\u20134 business days (excluding weekends and statutory holidays). Once your order has been processed, you will receive a shipping confirmation email with tracking information. Processing times may be slightly longer during peak [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-54665","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/mongwithessa.com\/index.php?rest_route=\/wp\/v2\/pages\/54665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mongwithessa.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mongwithessa.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mongwithessa.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mongwithessa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54665"}],"version-history":[{"count":10,"href":"https:\/\/mongwithessa.com\/index.php?rest_route=\/wp\/v2\/pages\/54665\/revisions"}],"predecessor-version":[{"id":54675,"href":"https:\/\/mongwithessa.com\/index.php?rest_route=\/wp\/v2\/pages\/54665\/revisions\/54675"}],"wp:attachment":[{"href":"https:\/\/mongwithessa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}